The system can feel deliberately opaque, but there is help available. IPSEA (Independent Provider of Special Education Advice) offers free legal advice to families. SOS!SEN runs a helpline for SEND-related queries. Your local authority must have an SENDIASS service (Special Educational Needs and Disabilities Information, Advice and Support Service) – free, impartial, and available to all families. Contact a Family supports parents of disabled children. And many schools have SENCO staff whose role includes supporting parents through the process.